Shipping and Delivery

International Shipping:

Sambra Enterprises will ship internationally under the following conditions:

Most orders are shipped by courier like DHL, Fedex, UPS. Delivery period is estimated as 5-7Business days for Surgical Instruments & Luxury Corsets and Deliver Period is estimated as 7-10 Business days for Dental Instruments and Customized Products. Although most parcels arrive in this time frame, there can be delays due to many factors including security concerns and time to clear customs. Sambra Enterprises has no control over the courier and therefore cannot and will not guarantee arrival dates or give credit for delays in shipping.

Custom Duty, Taxes and VAT:
Your parcel may be subject to a customs, duty or VAT tax. The regulations concerning whether or not your order will apply vary by country and it is the obligation of the customer to obtain information concerning these taxes and pay them if necessary. You can usually obtain this information by contacting your courier office or customs office. Sambra Enterprises will not falsify any information on the customs forms.

Packaging:
County Gear Up takes great care in packing your order to ensure its safe arrival. All items are packed in plastic bags covered with card board box.

Returns/Refund:
We will accept returns for refund if notified within 7 days of receipt of the product. We will accept a return for exchange within 14 days of receipt of the product. You must notify us in advance of your return and receive a return authorization number. We must receive the product back within 10 days of notification of intent to return. It must arrive at the store undamaged in salable condition. The courier charges for replacement will be on account for purchaser.

Damaged Goods:
If goods are damaged during shipment by courier, save the item, the box and all packing material. Notify us and we will place a claim with courier provided payment made for insurance cover by the purchaser. You may have to allow a courier representative access to inspect the damaged merchandise and packaging before an adjustment can be made.

Canceling Orders:
We take pride in prompt shipping and most orders are shipped immediately after its production is complete. If you decide you do not want what you ordered, it is imperative that you e-mail us within 24 hours of initial request at info@sambra-entp.com. Once we ship the item you may return it under the conditions stated above.

Privacy Policy:
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Thanks,
Sambra Enterprises